Job expirat
- Provide telephone and online help desk support services to our user community in several European countries: troubleshooting, system maintenance, the setup of new users, the review of end-user documentation, procedures and guidelines
- Analyze user needs and define the actions that have to be done
- Write functional specifications, define test plan
- Follow up of projects and planning
- Provide end-user training
- Excellent communication skills in both English and French (spoken and written), and the ability to learn quickly
- Excellent PC skills: Windows, Office (Word, Excel, PowerPoint); SQL (basic knowledge) ; data bases (basic knowledge)- Good problem-solving, analytical skills
- Ability to coordinate activities with the central European Helpdesk Management in France
- Dynamic personality
Professional and international working environment
Motivatinf salary
Project bonuses
Meal tickets
Medical services
Career oportunities
Opportunity to travel abroad
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
