HELP DESK OFFICER

ADECCO ROMANIA

11-01-2007 | EXPIRA LA 17-01-2007

Job expirat

RESPONSABILITATI

Description of the Position and its Responsibilities
The Junior Specialist ¿ Help Desk Officer position has the working place in Romania, in the Competence Center of the Group and performs the tasks related to the processing of transactions connected with Credit Cards and cooperates with the Retail Branches of the Group giving information about the products.
Job Responsabilities:
Business
- Communicates by phone (email, fax, etc.) with the Banks, Companies and clients of the Group
- Performs the processing activities by using the applications of office automation and specialized software
Group Culture
- Uses the consolidated methodology, respects the standard rules and procedures from the competence area
- Assures reaching goals of the assigned objectives
- Collaborates with the team
- Guarantees discretion and confidentiality in the preparation of the documents and current activity
- Working language is Italian. Occasionally may be English.


CERINTE

- Good relational attitude
- Computer skills
- Italian - compulsory
- English - preferential
Customer orientation
- Good verbal and numerical ability
- Trustworthiness and appropriate attitude for the stability of the working place
- Accuracy, attentive to details and quality of results
- Efficient and reliable
- Flexible, ready to learn and apply new knowledge


DESCRIEREA FIRMEI

Adecco este lider mondial in domeniul resurselor umane, avand deschise peste 6.600 de birouri in 70 de tari ale lumii.
Fondat in Elvetia la 20 August 1996 ca urmare a fuziunii companiilor Adia (infiintata in 1957) si ECCO (infiintanta in 1964), Adecco este administrat de o echipa multinationala ce dispune de o remarcabila experienta in domeniu.
Zilnic, peste 700.000 de persoane isi gasesc un loc de munca prin reteaua Adecco, ca urmare a gamei de servicii personalizate oferite celor peste 250.000 de clienti.
Conform clasamentului intocmit de prestigioasa publicatie Forbes, Adecco este in prezent, una dintre cele 500 de mari companii din lume.
Adecco este cotat la bursele NYSE (ADO), Swiss Exchange (ADEN) si EURONEXT Premier Marche.
Adecco in Romania
Misiune: asigurarea succesului profesional intr-o lume in continua schimbare.
Adecco ofera zilnic solutii flexibile si adaptarea legislatiei in vigoare reusind, urmare a cererilor inregistrate, sa ofere candidatilor sai peste 6.000 de noi locuri de munca, in doar 6 ani de la infiintare.
La baza succesului inregistrat se afla transpunerea in practica a valorilor grupului:
- onestitate si integritate;
- responsabilitate sociala;
- orientare spre nevoile clientului;
- inovatie si creativitate;
- comunicare si spirit de echipa;
- transparenta;
- deplina legalitate