Help Desk Officer

DANONE

04-05-2009 | EXPIRA LA 10-05-2009

Job expirat

RESPONSABILITATI

If you are one of those with passion for IT, who enjoys finding, solving and implementing new ways of doing business through revolutionary software:
First, take a look!

We are searching for a Help Desk Officer!

Do you want to start a career in a business environment which will offer you the chance to become an IT specialist? Do you have experience in similar activities? Do you consider yourself to be a good professional? Do you have strong customer service skills?


Then, GIVE IT A TRY!
It is easy to become one of us.

Are you curios to know what you have to do?

YOU WILL:

- Support internal customers with various software and hardware issues via phone and not only, primarily focusing on application and hardware issues.
- Receive, monitor, and process trouble tickets (requests) from internal customers
- Be responsible for basic troubleshooting for the operating system, network connectivity, standard applications, and proprietary applications.
- Perform network and desktop deployment execution and basic administrative tasks.
- Provide limited one on one desk side training for customers requiring assistance on standard software applications and/or IT equipment.
- Manage the relationship with related service providers;


CERINTE

Interested to find what we are searching for?

IT’S GREAT TO HAVE:
• University degree;
• Experience in installing, configuring, upgrading and repairing Windows XP Professional, desktop and laptops, MS networking technologies, MS Office Suite;
• Very good organization of work;
• Strong customer service skills;
• Strong documentation skills, problem solving skills and project follow up;
• Good verbal & communication skills;
• English language, good level


BENEFICII OFERITE

We’ll provide you an environment where you can fulfil your career, having the chance to develop together with a good team of specialists.

Be our colleague, hurry up!
All you have to do is to send us your resume.
After that, be sure you will hear from us!


DESCRIEREA FIRMEI

Our objective is to bring Health through food and beverages to the greatest amount of people.

OPENNESS, PROXIMITY, HUMANISM AND ENTHUSIASM - our core values guide what we do throughout the world. They provide the basis for our management decisions and they are expressed in the attention we pay to the health of our consumers, to the quality and taste of our products and to the environment and society as a whole.

DANONE Group brings together employees from many different cultures and backgrounds, each and every one subscribing to common values. We are constantly striving for innovation and we encourage the expression of talent by showing confidence in our people and giving them autonomy.

DANONE Group is present in 120 countries around the world and has over 88.000 employees. Its major brands are: Danone, Actimel, Activia, Evian, Danonino, Wahaha, Aqua , Vitalinea, Volvic, Milupa, Nutricia, Nutilis .

It is No. 1 worldwide for fresh dairy products and bottled water (by volume) and No. 2 worldwide in Baby food and Clinical Nutrition.

Present in Romania since 1997, DANONE Romania is the leader on the fresh dairy products market; has one Fresh Dairy Plant in Bucharest and around 700 employees in all functions, all over the country.