Help-Desk IT Agent

BRD - Groupe Societe Generale

26-08-2013 | EXPIRA LA 25-09-2013

Job expirat

RESPONSABILITATI

Administer and provide support for Brahms
Ensure management of anomalies, by solving them or communicating to responsible actors and monitoring their resolution/deployment
Manage master data/referentials updates, in line with Group processes and policies
Identify and analyze development and evolution needs, direct them to appropriate actors and support their implementation (e.g. coordinate testing, monitor deployments to production)
Manage access rights/security aspects – users, habilitations, etc.
Provide support for performing non-standard or complex reports, by extracting and preparing data

Administer and provide support for SSC tools : ERM, EDM, HR Portal, Knowledge Base
Identify and analyze development and evolution needs and direct them to appropriate actors
Ensure management of anomalies, by solving them or communicating to responsible actors and monitoring their resolution/deployment
Manage master data updates, in line with existing processes and policies
Manage relationship with tools providers or Group units (e.g. MOS) as required
Provide maintenance for servers and databases, if not done by tools providers

Administer and provide support for local tools in Romania – ResUman
Identify and analyze development and evolution needs, if case, and direct them to appropriate actors
Ensure management of anomalies, by solving them or communicating to responsible actors and monitoring their resolution/deployment
Provide support for data extractions and reporting
Manage relationship with tools providers or BRD IT (DSI) as required


CERINTE

Experience with information systems – 1 year+, including HR systems


BENEFICII OFERITE

University degree


DESCRIEREA FIRMEI

BRD - Groupe Societe Generale este a doua banca romaneasca, dupa activele bancare.

Cu o capitalizare de 3,5 miliarde euro la sfarsitul lunii aprilie 2006, BRD - Groupe Societe Generale detine prima pozitie, conform acestui indicator, intre societatile din domeniul financiar, listate la Bursa de Valori Bucuresti si a doua pozitie dupa acelasi nivel al capitalizarii bursiere daca luam in considerare toate companiile listate la BVB, indiferent de domeniu.