Job expirat
The position is responsible for installing and configuring Oracle products (Oracle, PSFT, Siebel or Hyperion) necessary to meet the technical courseware requirements defined by Oracle Curricula Development. This position will also require scripting abilities to enable automated deployment of the technical environments. The position will also require troubleshooting skills necessary to resolve technical issues within the classrooms or on the grid. The position has high visibility within Grid Services and Oracle University and must be able to communicate effectively horizontally and vertically.
Distinguishing Characteristics:
The technical analyst 2 is a mid-level technical position in the GS Environment Delivery organization. This individual has experience with the installation and configuration of Oracle products and works under close supervision with Environment Delivery management. Independently resolves technical problems but may require guidance and direction from other Team Leads and/or Managers. Works within predefined workflow processes.
RESPONSIBILITIES:
- Duties include development and life cycle maintenance of Oracle University technical courseware environments.
- Participation in planning, development, deployment and life cycle management of all Oracle University courseware environments.
- Process documentation, development documentation and Operational Support documentation are a part of the daily duties of the position.
- Interaction between several Oracle LOBs such as Oracle Product Development, Oracle Curriculum Development, Grid Services Global Operations, Grid Service Innovation and Automation and Oracle University Product management is necessary to perform this job successfully.
- Troubleshooting of issues reported via Service Requests in the GS-DEVELOPMENT queue.
- Monthly Production Reports - update report that summarizes production activities for the team based on the template provided.
- Create and distribute Courseware rollout announcements.
- Installation /configuration knowledge of Oracle DB, Fusion Middleware (portal), Oracle eBusiness Suite, PSFT, Siebel or Hyperion required.
- Knowledge of Windows and\or Linux operating system commands and interfaces.
- Perl or Shell scripting knowledge preferred.
- Working knowledge of MS Excel, Word and Powerpoint.
- Follows verbal and written instructions accurately.
- Understands the importance of customer service.
- Written and verbal communication skills deliver high quality support.
- Is able to manage time and work flow to meet service levels.
- Adjusts language and terminology to meet the needs of the customer.
- Presents issues and solutions clearly and checks for understanding.
- Exercises judgment in seeking advice and counsel.
- Handles stressful situations effectively.
- Provides reliable follow-up.
- Projects a positive and professional image.
- Developing teamwork skills.
- Is able to take full ownership of responsibilities.
- Understands departmental and company policies, procedures and business practices.
- Works toward predefined performance targets.
- Confident and clear communicator of the English language.
- A Bachelor’s degree in Computer Science, Engineering or equivalent.
- 2+ years of relevant experience.
- Previous experience installing and configuring Oracle or acquired. Products.
Please submit your CV in English! Thank you!
CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
