Job expirat
- Ensure all customer issues are addressed;
- Collect required information accurately;
- Use available resources to verify, explain and test solutions;
- Overcome customer objections with call control, active listening and empathy;
- Make effective and timely decisions based on facts and alternatives available.
Our client, a multinational company providing integrated business, technology and process solutions on a global delivery platform is looking for Multilingual Support Representatives.
If you have:
- Knowledge of Microsoft Operating Systems;
- Fluency in English and German;
- Strong communications abilities;
- The ability to remain calm in a fast-paced environment;
- Customer Service oriented skills.
Please send us your CV.
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 76 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, China, Czech Republic, Slovakia, Hungary, Hong Kong, Poland, Lithuania, Romania, Russia, Singapore, Portugal, France, Austria, Belgium, Turkey and the UAE.
Now we offer permanent, contract and temporary vacancies in several areas. We have assembled an impressive team of specialist resources and consultants with either specific expertise in their own fields or from human resources area: International, Finance, Accounting and Banking, IT & Telecommunications, Engineering, Administration, Human Resources & Law, Pharmaceutical, Catering and Hospitality, Sales and Marketing, Blue Collars, Temporary Staffing.
We are the member of several expertise organizations and associations. In 2002 and 2006 Grafton Recruitment has been awarded by the “Queen’s Award for Enterprise”.