07-11-2016 | EXPIRA LA 07-12-2016
Job suspendat de catre administratorul site-ului
Provide support via phone and email for inbound customer contacts seeking technical assistance, game play and billing queries;
Carry out research to troubleshoot customers’ technical problems;
Research new resolutions for addition to knowledge database;
Perform any other duties related to technical support as and when required;
Ensure that client escalation procedures are adhered to;
Responsible for providing exhaustive and complete troubleshooting before escalation;
One of the biggest players in the gaming industry, seeks for English, French,Dutch,Spanish,Portughese,,Russion,Italian,German, speakers, that is interested in a Customer Support Representative role!
So if you are a gamer fancier, that wants to see what's happening behind the "closing doors", then come along and be part of an amazing, spotless team that activates in the gaming industry!
Requirements:
Customer service experience;Technical support experience in a customer focused role preferred;
English level -upper intermediate, is a must;
Degree in IT or other technical background would be considered an advantage;
Experience of supporting video games would be advantageous;
Interest in video games;
Good working knowledge of PCs and mobile applications/games
"...Lugera - The People Republic, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and
smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera - The People Republic team in Romania. Like our
colleagues in the Netherlands, the Czech Republic, Armenia, Poland and
Slovakia, we are a bunch of dedicated, happy people ready to face in a
natural, positive and friendly fashion all your challenges... a bunch of
people at the service of people, unconditionally!
You will find with Lugera - The People Republic the most wonderful HR company,
long-term commitment, full-time dedication on the job, as well as the most
extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call
us! ...You will sense the eagerness in our approach to be flexible, highly
innovative, sharp, non-traditional, supportive and pro- active...! You
will feel we are here for you...!
...Thank you for calling Lugera - The People Republic! ... and paramount important:
THANK YOU FOR BEING THERE WITH US!
Address: 98 Vulturilor Street, Grawe Building, G, 1, 2, 3, 4, district no.
3, Bucharest;
mail to: office@lugera.ro;
Phone: +40 (0)21 3187120, +40 (0)21 3187120, 0800 0800 70 ,0800 0800 70 or
at office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001
beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a
nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati
stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera &
Makler sa prelucreze datele cu caracter personal declarate.
Societate autorizata ca si Agent de Munca Temporara seria B nr. 0000010
din 31.10.2005, inregistrata in Registrul National de Evidenta a Agentilor
de Munca Temporara cu nr. 42."
