Job expirat
broad knowledge within telecom and data com
work independently, keep own competence and skills up to date
work on shift 24x7
work in an international environment, with customers and suppliers, fluent English and communication skills
Education: upper secondary school within relevant area and 1 y experience from Technical Support area within the Telecom or similar industry.
Assessed
understanding of 2G-3G telecom networks & network elements
Experienced
Understanding of 2G-3G telecom networks & network elements
Two years of experience
Functional Roles
MS Technician
Network surveillance, 1st level restoration and preventive maintenance
work utilizing pre-prepared Instruction, Script commands, etc and handle 80% of upcoming issues, 20% to be escalated to Back Office
have the authority to issue Trouble Tickets (TT) and work orders (WO) for network and service functionality and to escalate within the department / group as well as to the Back Office units / 3:e Party / supplier partner functions so that service layer may be maintained at specified level.
- At least one year’s hands-on experience in a Telecoms BSS environment. with a technical understanding of Provisioning, MNP, Billing, CRM and Collections systems and how they support business processes.
- At least one year’s hands-on experience in Oracle 9i SQL and PL/SQL scripting, UNIX shell scripting and Perl scripting.
- At least one year’s hands-on operator experience in UNIX, NT, Oracle, BEA Tuxedo and BEA WebLogic Server.
- Basic understanding of Extract, Transform, and Load (ETL) process design and implementation and SFTP/FTP protocols
Ericsson is a leading provider of telecommunications solutions and related services to mobile and fixed network operators globally. More than 1000 networks in 140 countries utilize Ericsson’s network equipment and 40 percent of all mobile calls are made through Ericsson’s systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
