FINNISH PARTNER DEVELOPMENT EXECUTIVE

RESPONSABILITATI

The primary focus of the OPN Interaction Centre representative role is to provide a high level of customer service to Oracle’s Partner Program members. These clients sell Oracle products and services. Your role will be to provide information, marketing material etc to existing Oracle Partners as well as canvas the market for potential new Partners. This role is task orientated with a high volume of inbound and outbound call handling expected. Your customer service orientation will involve working the hours of your market country and delivering at all times a high level of professionalism. This position reports into the OPN IC Manager.

RESPONSIBILITIES:
-Handling of inbound queries from existing Oracle Partners over the phone, by e-mail and webconference.
-Responsible for new partner recruitment into the program and existing member renewal
-Drive partners to develop their readiness by undertaking the required training investment and associated OPN certifications
-Drive partners adoption and engagement in major A&C business development initiatives
-Conduct Outbound Marketing Campaigns
-Proactively handle multiple tasks, ensuring service level to Oracle Partner Support
-Network is maintained at all times, there should be a real focus on customer care.
-Management of a Central Email Account and Contact Me Link
-Promote the use of E-Business Tools, conducting web seminars with new and existing Oracle Partners
-Supply correct and relevant Information to Potential Partners as well as assisting them in deciding why the Oracle Partner Programme is right for their business
-Assist and encourage existing Partners to generate Oracle Revenue by helping them to avail of their Partner entitlements in the areas of Development, Sales, Marketing, Education and Support.
-Continuously undertake training to ensure Oracle product and business practice knowledge is up to date
-Working with other OPN IC team members to ensure learning is shared and that team goals are achieved

CERINTE

DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.