Job expirat
As a Financial Systems Analyst, you will be providing support (Level 2) to end users, which comprises trouble shooting problems, resolving system issues and responding to general inquiries.
You will also participate in designing, testing and documenting new developments in the financial system applications, as well as, assist with month-end and routine maintenance tasks in the system.
The financial systems analyst will operate through a contact center help-desk as part of a newly created global shared services center.
Responsibilities
- Answer financial support calls (level 2) received from L1 and ensure resolution in a timely manner;
- Perform root cause analysis and identify solutions for the problem;
- Document test plans for new developments or data fixes in the application;
- Prepare training documents to inform end-users of the new functionalities implemented;
- Identify areas for improvement in either business processes or the system;
- Manage Service Requests with Oracle to resolve issues identified in the application;
- Perform certain routine responsibilities such as system configurations, integrity checks and closing modules for month-end;
- Contribute to developing a Team-Based culture.
- Proficiency in English & French;
- Bachelor of commerce with major in business technology management or accounting;
- Knowledge of the Microsoft Office Suite;
- Knowledge of Oracle e-Business Suite would be an asset;
- Knowledge of PL/SQL would be an asset;
- Excellent oral and written communications skills;
- Ability to multi-task in a fast-paced, demanding environment ;
- Strong analytical skills;
- Efficient time management;
- Self-motivated, independent and ability to execute with minimum supervision;
- Team player;
Additional Information
- Schedule: 11:00 - 20:00 (Monday to Friday)
- Starting date – as soon as possible.
COMPANY DESCRIPTION:
HUMANGEST GROUP va pune la dispozitie o gama variata de servicii: recrutare si selectie de personal atat pe perioada nedeterminata cat si determinata, in toate domeniile de activitate si pentru orice fel de calificari si nivel de experienta, administrarea contractelor de munca temporara, formare si integrare profesionala.
