Finance Service Desk Analyst - German speaker

British American Tobacco (Romania) Investment

25-02-2013 | EXPIRA LA 27-03-2013

Job expirat

RESPONSABILITATI

- Act as a point of contact for the organisation, ensuring that a high level of customer service is maintained at all times.
- Customer relationship, provide an effective and efficient customer service that interprets and satisfies all customer requirements through interface with all functions (Masterdata, Finance, Banking Ops etc), drive short term improvements with the customers on operational processes.
- Communicate the progress of the resolution of the problems and supply information, monitoring customer complaints and drive resolution.


CERINTE

- Detailed understanding of Accounts Payable and T&E processes is an advantage
- Have a genuine interest in working with and helping customers
- Have good communication skills
- Be numerate, lively and quick-thinking
- Be able to handle in a professional manner complaints and challenging queries
- Good computer skills
- Fluency in English
- Fluency in German


BENEFICII OFERITE

- Attractive salary package
- Meal tickets
- Medical subscription with a private clinic


DESCRIEREA FIRMEI

British American Tobacco is a leading cigarette company in Romania, managing many of the world\'s famous brands: Kent, Dunhill, Vogue, Rothmans, Lucky Strike, Pall Mall, Viceroy and Hollywood.
As one of the world\'s leading companies, we offer you the opportunity to develop your professional skills and significantly enhance your career prospects.
We offer a competitive compensation package, an excellent working environment and a chance to have your achievements recognized.