03-09-2007 | EXPIRA LA 03-10-2007
Job expirat
Crucial to post sales service delivery, you'll be involved with multi-vendor systems including hardware, software, networking products and operating systems.
Delivering on-site hardware support service to large enterprise and commercial customers, you'll install, configure and repair systems, networks and peripherals.
You'll also run on-site and remote diagnostics and support account managers in a 24/7 environment.
-Cisco CCNP certification is a must. Able to obtain CCIE certification in less than a year
-Bachelor's (undergraduate)degree/HNC in electronics/electrical engineering or commensurate practical experience
-Sound networking knowledge and computing support background.
-Technology knowledge(focus on hardware, thorough knowledge in operating systems required)
-Analytical problem-solving skills
-Flexibility
-Excellent communication skills
-Willingness to participate in non-standard working-time models(e.g. shift, call availability, etc..)
-Willingness to work in a field-service job
-Team player: ability and willingness to work with various teams in the support area
-Ability to work independently
-Customer facing skills
-Leadership
-Ownership and negotiating skills.
-Fluency in English and local language
If it describes you, please visit our website www.hp.com/go/jobs and apply online for the position, FIELD SUPPORT ENGINEER 161897
HP Services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments. We\'re here for our customers. Putting them first makes us foremost. We don\'t exist without them.
Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they\'re valued. And making sure all the other parts of our business understand what customers are thinking.
That way we\'re always a step ahead. Customers drive our business. And the people who keep us in touch drive our success.
