Job expirat
The IT Support team of Ubisoft has opened a 6 months internship position of ERP Support Analyst – to assure functional and basic technical support for the internal ERP System - PeopleSoft ERP solutions.
PeopleSoft is an Oracle ERP solution used by Ubisoft to automate and integrate corporate functions such as inventory, procurement, distribution, finance and asset management. You will benefit of one month of internal training on PeopleSoft technology.
Your tasks
Under the responsibility of the Support Team Leader your role as ERP Support Analyst is to:
Acquire PeopleSoft knowledge (both technical and business - Accounting, Supply Chain Management)
Ensure a good understanding of functional specifications
Analyzes and understands the customer's needs and the encountered problems/ bugs;
Performs functional and basic technical analysis on the assigned tickets and handles the communication with the users;
Collaborates closely with the technical analysts in order to identify the best solution for the bug corrections/developments;
Performs system testing and different system set-ups related to support activity;
Creates SQLs and requests data updates in the system;
Performs regular system monitoring and data clean-up activities;
Stays updated with the IT support best practices and procedures and suggest improvements;
Your profile
Essential skills
Last year student or graduate of IT studies;
Good SQL knowledge (PL/SQL);
Knowledge of Finance and Accounting/Supply Chain Management is a plus;
Good English skills, French is a plus
Customer facing skills, good communication skills
Desirable personal skills:
Innovative;
Able to assimilate business changes and incorporate them in the IT systems;
Sense of humor, positive approach and team-work orientation;
Enthusiasms for learning new technologies.
We offer:
We have salaries to motivate you, bonuses for your performances, medical services to keep you safe and sound, meal tickets to use them wherever you want and free access to relaxing and fitness room.
But most of all, we guarantee you’ll enjoy our atmosphere and working environment.
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
