Enterprise Support Specialist - French Speaker

RESPONSABILITATI

Manage sales admin tasks on behalf of EAM by Customer Call logging, email and assigned Activities / Service Requests through Siebel / BWA+ requests
• Manage Columbus (sales compensation / claims) on behalf of the sales force to minimize wherever possible the admin touch required by Sales People in ensuring that they are fully compensated based on their sales enterprise.
• Manage non-sales operations activities in Smart Quote: update linkage with Eclipse and/or Siebel. Work closely with EAM and Bucharest country Smart Quote team and ensure turn-around SLA / response deadline is met
• Answer e-mails within one working day and immediately for urgent ones
Cerinte

CERINTE

DESCRIEREA FIRMEI

Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.