Enterprise Support Specialist - French

APT RESOURCES & SERVICES

11-07-2008 | EXPIRA LA 17-07-2008

Job expirat

RESPONSABILITATI

Manage sales admin tasks on behalf of EAM by Customer Call logging, email and assigned Activities / Service Requests through Siebel / BWA+ requests
Manage Columbus (sales compensation / claims) on behalf of the sales force to minimize wherever possible the admin touch required by Sales People in ensuring that they are fully compensated based on their sales enterprise.
Manage non-sales operations activities in SmartQuote: update linkage with Eclipse and/or Siebel. Work closely with EAM and Bucharest country SmartQuote team and ensure turn-around SLA / response deadline is met
Answer e-mails within one working day and immediately for urgent ones


CERINTE

Fluent English knowledge mandatory
+ plus one other European Language French German Italian mandatory
Good communication skills
Customer oriented
Strong analytical and Co-ordination skills
Good IT knowledge
Ability to work under pressure
Meet agreed deadlines for action


DESCRIEREA FIRMEI

Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.