Job expirat
Supports the efficient operations of Oracle University EMEA through data entry, customer care functions and other back office support activities.
RESPONSIBILITIES:
* Act as primary backoffice support for one or more OU countries
* Manage the enrolment process for customer orders, including review and data entry
* Direct contact with customers and sales reps to address order entry issues
* Monitor and maintain email and web queues
* Run, analyse and distribute various reports to the business
* Place orders for supplies based on upcoming business
* Additional projects, as needed
* Operate in line with Oracle policies and procedures
QUALIFICATIONS:
* University degree
* Computer literate ¿ Windows, MS Office, email and Internet
* Experience using online applications for administrative/operational processes
* Strong communication skills in English - both written and spoken. Other European languages an advantage
* High degree of data accuracy, attention to detail and follow-through
* Able to understand business process flows
* Occasional work required evenings, weekends and/or holidays, particularly around quarter end.
WHAT WE OFFER:
Considerable investment in employees and their career development (including intensive Induction Training course, IT, product, sales and personal skills development training). Challenging, dynamic and fun working environment. Competitive, performance related salary including excellent benefits.
Please submit your CV in English! Thank you.
