Job expirat
“Partners represent a significant growth opportunity for Oracle, which is underlined by adding Partnering Excellence as a Key Driver to Vision 2010. It means that the focus has shifted from partners and partner relationships being a component within our business to it now being embedded in our new strategy and in the way we will be doing business going forward.” Stein Surlien - Vice President Alliances & Channels EMEA.
The EMEA Alliances & Channels (A&C) Operations team manages the adoption of programs, processes and systems for the EMEA Partner Business. The team delivers strategy, partner initiatives, knowledge transfer and leadership to the country/regional based Alliances & Channels teams and liaises with the Global A&C community in development of future strategy and initiatives.
Within A&C, the Operations team is responsible for program implementation, business process definition, system delivery, provision of reporting capabilities and data quality to support the strategy.
Under the direct supervision of the Program Manager, we are currently looking for a highly motivated, self-starter, flexible team player with business systems skills and good communication skills to join our team to provide system and business support for our Partner CRM applications in the EMEA A&C organisation .
RESPONSIBILITIES:
Support the implementation of system projects (Global PRM) and support A&C users both internally and externally by participating in:
Process re-engineering
Requirements gathering
System testing
System upgrades
On going User training
Support all PRM application administration functions in:
Territory maintenance (working with Sales Operations)
Internal and external user setups eg: adding, removing or upgrading user account information, resetting passwords etc
Working with Global A&C to help with update and enhancements
First line support for internal community (working with the Centre of Excellence)
Setup and maintain workflow configurations
Support and help deliver the key initiatives for EMEA A&C and help work through the business objectives and processes by providing support to the countries and the partners
Experience with Siebel CRM and/or Oracle E-Business suite version 11i
Application administration and Customer Support or other customer facing experience
Excellent communication skills are essential, including listening and feedback, oral and one-on-one and group, and written communication skills including operational procedures and documentation
Ability to analyze, prioritize and execute action plans
Ability to handle a variety of tasks in parallel
Understanding of procedures to patch applications and migration of changes from test through production environments
Demonstrated ability to exercise initiative, independent judgment and work to tight deadlines
Demonstrated ability to work in a team environment; ability to work collaboratively with business users, IT staff, various levels of management and to work as part of an established and successful team
One plus years experience with Oracle development tools and utilities, including SQL*Plus, SQL*Loader, PL/SQL, TOAD would be an advantage
Bachelor’s Degree or equivalent experience preferred
To apply please submit you CV in English only.
CAREERS WITH A GLOBAL DIMENSION
Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
