Job expirat
• Analyze the business and do the business process modeling;
• Collect and organize the business requirements. Writes the functional specification, software requirements specification and related documents;
• Establish and reviews the business testing scenarios and procedures;
• Review and finalize the business documentation of the proposed solution;
• Supervises the implementation of functional specification;
• Acts as mediation point between development team and customer team with regards to clarifying the specification/requirements
• Ensuring planning, schedules, breaks, code of conduct etc are respected by team members;
• Evaluating and developing team members through remote and side by side call quality monitoring;
• Performing one on ones with technical support staff;
• Supporting the team members in case of problems or escalation; being the first point of referral for escalated queries or problems with the infrastructure, network or systems;
• Taking care of new starters, introducing them to the team, their tasks and role;
• Acting as a single point of contact for client issues;
• Relevant university degree in IT or in related domain,
• Relevant experience in similar position, an advantage,
• Relevant experience in the design and development of Entreprise Content Management solutions based on IBM FIlenet P8
• Relevant experience in the design, development on ECM solution based on Oracle UCM
• Proficiency in computers skills (e.g. Office, Visio, other modeling tools),
• Knowledge of UI terminology related to web based and desktop applications,
• Basic SQL programming and database design skills;
• Excellent level in English language – both spoken and written,
• Ability to work both independently and as a team member,
• Flexible attitude, ability to perform under pressure and complying with strict deadlines,
• Pro-active behavior, good organization and time management skills,
• Provide a trusted partnership and commitment to the company values, in order to deliver a high quality of services to the customers.
HUMANGEST GROUP va pune la dispozitie o gama variata de servicii: recrutare si selectie de personal atat pe perioada nedeterminata cat si determinata, in toate domeniile de activitate si pentru orice fel de calificari si nivel de experienta, administrarea contractelor de munca temporara, formare si integrare profesionala.
