Job expirat
The Customer Data Base Admin Specialist is responsible for the administration of the customer database and the quality of the data where a tool is in place for this purpose. Receives requests for customer creation or modifications and process them following the standards, processes, priorities defined for the customer data administration and the specific considerations for the EMEA countries under his or her responsibility. Maintains HP’s high quality standards (data accuracy, timing, performance, among others). Complies with HP business conduct and controls, policies, and guidelines. Manages appropriated communication with the customers and contributes to generate a high level of customer satisfaction. Escalates issues to the team leader in order to identify solutions or define actions plans.
Main tasks:
Organizes daily activities based on number of requests assigned and priorities
Receives and verify the requests following the standard process and policies defined as:
-Embargoed Sanctioned countries verification
-Customer duplication verification
-Data quality
-Credit & collection data and verification process
-Impact on current HP platforms
-Country standards and
-Provides the appropriated communication to the customer including all the information
Our perfect candidate has:
-Graduate or student in a terminal year
-Customer oriented with demonstrated written and spoken English skills
-A second European language is a plus
-Quality and details oriented with high analytical skills
-A computer literate – Microsoft Package (particularly Outlook, Excel, Word, Internet Explorer)
-Fast learner, very well organized person, able to meet strict deadlines
-Good communication skills
To apply please visit www.hp.com/go/jobs (Job number 139989)
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