19-10-2006 | EXPIRA LA 25-10-2006
Job expirat
Oracle is developing the Contract Renewals Centre in Bucharest, to handle the renewal of its Support Service contracts for existing small to mid-size customers in Europe and is looking for Customer Service Representatives to be part of this exciting new opportunity.
RESPONSIBILITIES:
The Customer Service Representatives will be responsible for ensuring the successful renewal of Support Service Contracts for existing small/medium-sized customers and handling any resulting queries that the customers may have about their contracts.
¿ Accountable for timely support renewals for small to medium-sized customers in assigned territory
¿ Educates customers on e-business practices and any associated contractual implications
¿ Ensures customer awareness and understanding of the applicable elements of the Support portfolio
¿ Responsible for meeting productivity requirements on outbound calls for renewals
¿ Manages exceptions for customers with issues that may delay or inhibit renewals
¿ Identifies and transfers leads to Partner¿s Sales Channel for upsell opportunities
¿ Accurately forecasts business targets and opportunities in territory
Excellent written and verbal skills in Danish and English
Good customer skills
Good numeracy and attention to detail
Ability to effectively manage multiple tasks and priorities
Ability to adapt and acquire new skills quickly
Experience of using computer systems
We offer you intensive training, an attractive remuneration package as well as the opportunity to work in a highly professional international environment where you will have the chance to learn new things every day and to develop a successful career.
Please submit your in English. Thank you very much!
Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
the fast growth the Romanian IT & C Sector
the highly prepared specialists
the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
Do you speak Danish, Dutch, Finnish, Norwegian or Swedish?
BE ADMIRED FOR WHAT YOU DO.
Second to none. That\'s the respect, pride and experience our Finance Team enjoy. Join us, and you will be respected as a part of a company that has led the information management industry for nearly 30 years.
You will take pride in expertly solving business-critical problems for world-class organisations (including 98 of the Fortune 100) across the globe. The industry-leading training you receive, and in-depth contact you enjoy with the latest technology alongside other talented professionals will give you a career that simply does not exist elsewhere.
Thanks for visiting this site. Here, you can find out about Oracle\'s Global European Finance Center in Bucharest, the kind of work you will be doing, what we are looking for from you, career development, our benefits and the roles themselves. Bucharest represents a huge investment for us. Equally, this is a fantastic opportunity for you ¿ a chance to be admired across the globe.
Join our Global Finance Team in Bucharest now!
