Customer support (with Russian)

Adecco Romania

27-06-2008 | EXPIRA LA 03-07-2008

Job expirat

RESPONSABILITATI

- Handling of inbound queries from existing Partners over the phone, by e-mail and webconference.
- Responsible for new partner recruitment into the program and existing member renewal
- Drive partners to develop their readiness by undertaking the required training investment and certifications
- Drive partners adoption and engagement in major A&C business development initiatives
- Conduct Outbound Marketing Campaigns
- Proactively handle multiple tasks
- Management of a Central Email Account and Contact Me Link
- Promote the use of E-Business Tools, conducting web seminars with new and existing Partners
- Supply correct and relevant Information to potential partners
- Assist and encourage existing partners to generate revenues


CERINTE

- excellent verbal and written communication skills in Russian, and Englsih is manadatory;
- computer skills (WORD, EXCELL) - advanced level;
- 1-2 years previous experience in the field of customer care;
- very organised person;
- team player;


BENEFICII OFERITE

- multinational company;
- various trainings;
- professional development;


DESCRIEREA FIRMEI

Adecco este lider mondial in domeniul resurselor umane, avand deschise peste 6.600 de birouri in 70 de tari ale lumii.
Fondat in Elvetia la 20 August 1996 ca urmare a fuziunii companiilor Adia (infiintata in 1957) si ECCO (infiintanta in 1964), Adecco este administrat de o echipa multinationala ce dispune de o remarcabila experienta in domeniu.
Zilnic, peste 700.000 de persoane isi gasesc un loc de munca prin reteaua Adecco, ca urmare a gamei de servicii personalizate oferite celor peste 250.000 de clienti.
Conform clasamentului intocmit de prestigioasa publicatie Forbes, Adecco este in prezent, una dintre cele 500 de mari companii din lume.
Adecco este cotat la bursele NYSE (ADO), Swiss Exchange (ADEN) si EURONEXT Premier Marche.
Adecco in Romania
Misiune: asigurarea succesului profesional intr-o lume in continua schimbare.
Adecco ofera zilnic solutii flexibile si adaptarea legislatiei in vigoare reusind, urmare a cererilor inregistrate, sa ofere candidatilor sai peste 6.000 de noi locuri de munca, in doar 6 ani de la infiintare.
La baza succesului inregistrat se afla transpunerea in practica a valorilor grupului:
- onestitate si integritate;
- responsabilitate sociala;
- orientare spre nevoile clientului;
- inovatie si creativitate;
- comunicare si spirit de echipa;
- transparenta;
- deplina legalitate