Job expirat
Our client is a top multinational company specialised in help desk and IT outsourcing areas.
Job mission: to provide software support to travel agencies and airlines customers.
- Analyzing support requests sent by end user by calls, mail, web submit
- Examining all problems; evaluating complexity, impact and priority
- Giving required support, efficiently and effectively and in accordance with priority, impact and SLA’s
- Taking decision regarding open tickets, giving feedback on cause of, and solution to, problem to end user
- Preparing various reports
- Knowledge of Hebrew language - advanced level
- Knowledge of English language - advanced level
- Computer skills - advanced level (MS Office, Internet, Outlook)
- Good problem solving skills;
- Attention to details;
- Excellentcommunication skills, customer focus.
- Professional training
- Dynamic and professional working environment
Avand deschise peste 6.600 de birouri in 70 de tari ale lumii, Adecco este liderul mondial in domeniul resurselor umane ce ofera servicii de selectie si recrutare, gestiune de personal temporar sau permanent, calcul salarial si testare.
Adecco in Romania este la momentul actual lider de piata, cu birouri deschise in 9 orase, si reusind in 2005, urmare a cererilor inregistrate, sa ofere candidatilor sai peste 2.500 de noi locuri de munca. Pentru a intra in baza de date a celui mai mare furnizor de servicii de HR din Romania, va rugam sa accesati site-ul www.adecco.ro si sa va depuneti CV-ul la noi.
BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46 Fax:021/300 35 45 E-mail: recrutare@adecco.ro
TIMISOARA - Eugeniu de Savoya nr. 6 tel: 0256/ 432 211 fax: 0256/ 406 180 E-mail: timisoara@adecco.ro
PITESTI - Bulevardul Eroilor, nr 16 B, Tel: 0248 / 612 303; Fax: 0248 / 612 304; E-mail: pitesti@adecco.ro
SIBIU - Str Fantanii, 2 bis, Tel: 0269 / 206 450; Fax: 0269 / 206 451; E-mail: sibiu@adecco.ro
ARAD - Str Ludovic Szantay, nr 1, ap 5, Tel: 0257 / 281 147; E-mail: arad@adecco.ro
CLUJ - Str. Iuliu Maniu nr. 39, Tel: 0264/ 406 234; Fax: 0264/ 406 232; E-mail: cluj@adecco.ro
PLOIESTI - Str Mercurului, nr 1, Tel: 0244/ 519 320; Fax: 0344/ 801 393 E-mail: ploiesti@adecco.ro
IASI - Bd. Tudor Vladimirescu nr. 4, bl. 311, parter, Tel: 0232 / 206 120; Fax: 0232/ 206 110; E-mail: iasi@adecco.ro
