Job expirat
The position includes responsibilities such as:
- Provide daily operational support related to orders deliveries and claims via telephone, chat and e-mail to a set of Kompo partners and clients;
- Provide information and advice for existing and potential customers related to company products;
- Coordinate and manage structured and high quality communication to both partners and internal colleagues.
Qualifications:
- Excellent verbal and written communication skills in both Romanian and English;
- Customer Care orientation;
- Ability to professional conduct a telephone conversation;
- Previous Service Center or Customer Service experience strong advantage;
- Good computer skills;
- Strong team player;
- Conflict resolution skills;
- Tolerance for stress;
- Teamwork spirit and initiative;
- Desire to work in a highly competitive environment that requires a high energy level.
We offer:
- Attractive salary;
- Training package;
- Opportunity of personal development in an international environment.
Kompo Romania
20, Barbu Urleanu Street, Bucharest
Please visit us at www.kompo.com
Kompo E-commerce Solutions, our new but already incredibly successful company, develops and maintains high-end, unusual and innovative e-commerce and logistics systems. We are growing aggressively and building a star team of high level Customer Support Specialists in a very fast-paced but rewarding environment.