Job expirat
The position includes responsibilities such as:
- Provide daily operational support related to orders deliveries and claims via telephone, chat and e-mail to a set of Kompo partners and clients;
- Provide information and advice for existing and potential customers related to company products;
- Coordinate and manage structured and high quality communication to both partners and internal colleagues.
Qualifications:
- Excellent verbal and written communication skills in both Romanian and English;
- Customer Care orientation;
- Ability to professional conduct a telephone conversation;
- Previous Service Center or Customer Service experience strong advantage;
- Good computer skills;
- Strong team player;
- Conflict resolution skills;
- Tolerance for stress;
- Teamwork spirit and initiative;
- Desire to work in a highly competitive environment that requires a high energy level.
We offer:
- Attractive salary;
- Training package;
- Opportunity of personal development in an international environment.
Kompo will offer you training for this challenging position with further development opportunities in an international environment.
Kompo Romania
20, Barbu Urleanu Street, Bucharest
Please visit us at www.kompo.com
Kompo E-commerce Solutions, our new but already incredibly successful company, develops and maintains high-end, unusual and innovative e-commerce and logistics systems. We are growing aggressively and building a star team of high level Customer Support Specialists in a very fast-paced but rewarding environment.