12-07-2016 | EXPIRA LA 11-08-2016
Job suspendat de catre administratorul site-ului
One of the biggest players in the gaming industry, seeks for English, French,Dutch,Spanish,Portughese,,Russion,Italian,German, speakers, that is interested in a Customer Support Representative role!
So if you are a gamer fancier, that wants to see what's happening behind the "closing doors", then come along and be part of an amazing, spotless team that activates in the gaming industry!
Provide support via phone and email for inbound customer contacts seeking technical assistance, game play and billing queries;
Carry out research to troubleshoot customers’ technical problems;
Research new resolutions for addition to knowledge database;
Perform any other duties related to technical support as and when required;
Ensure that client escalation procedures are adhered to;
Responsible for providing exhaustive and complete troubleshooting before escalation;
Requirements:
Customer service experience;Technical support experience in a customer focused role preferred;
English level -upper intermediate, is a must;
Degree in IT or other technical background would be considered an advantage;
Experience of supporting video games would be advantageous;
Interest in video games;
Good working knowledge of PCs and mobile applications/games
"...Lugera - The People Republic, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and
smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera - The People Republic team in Romania. Like our
colleagues in the Netherlands, the Czech Republic, Armenia, Poland and
Slovakia, we are a bunch of dedicated, happy people ready to face in a
natural, positive and friendly fashion all your challenges... a bunch of
people at the service of people, unconditionally!
You will find with Lugera - The People Republic the most wonderful HR company,
long-term commitment, full-time dedication on the job, as well as the most
extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call
us! ...You will sense the eagerness in our approach to be flexible, highly
innovative, sharp, non-traditional, supportive and pro- active...! You
will feel we are here for you...!
...Thank you for calling Lugera - The People Republic! ... and paramount important:
THANK YOU FOR BEING THERE WITH US!
Address: 98 Vulturilor Street, Grawe Building, G, 1, 2, 3, 4, district no.
3, Bucharest;
mail to: office@lugera.ro;
Phone: +40 (0)21 3187120, +40 (0)21 3187120, 0800 0800 70 ,0800 0800 70 or
at office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001
beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a
nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati
stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera &
Makler sa prelucreze datele cu caracter personal declarate.
Societate autorizata ca si Agent de Munca Temporara seria B nr. 0000010
din 31.10.2005, inregistrata in Registrul National de Evidenta a Agentilor
de Munca Temporara cu nr. 42."
