11-01-2006 | EXPIRA LA 10-02-2006
Job expirat
Provide support to General Electric customers on specific business applications
Record and process issues received by phone, fax, e-mail or web from customers
Resolve issues within agreed timelines and according to the company\'s regulations and procedures
Update documentation and manuals used in daily activity of the Customer Service team
Provide performance tracking data and reports
Provide training for new employees
Students, High school/ University graduates
Customer Service experience is an advantage
Understanding and frequent usage of Microsoft Office
Spanish / Portuguese - advanced level
English - advanced level
Customer centric attitude and ability to solve problems
Very good communication skills, empathy, patience
Analytical thinking, accuracy, discipline
Multinational company
Excellent working environment
Attractive salary package
Career opportunities