Customer Support Representative

Oracle Romania

06-03-2009 | EXPIRA LA 12-03-2009

Job expirat

RESPONSABILITATI

Oracle Payables Support is a worldwide organization in charge of assisting our customers and partners in addressing their questions and issues about Oracle Payables products as main purpose.
The role is a reactive one in the above described activity and a proactive one in writing Knowledge management notes to customers, testing new functionalities, etc..

RESPONSIBILITIES:

Monitor critical service requests
Liaise with engineers and requestors
Call customers for critical service requests
Update the support applications
Report any management issue


CERINTE

QUALIFICATIONS:

Excellent English skills
Background in IT or Finance
Exposure to ERPs or financial softwares
Excellent communication skills


DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that is changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
- the fast growth the Romanian IT & C Sector
- the highly prepared specialists
- the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.

Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).

We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.