Job expirat
Job summary
- Help our users (by e-mail), report and fix different errors and also accomplish different maintenance and testing tasks;
- The customer support specialist will be required to work fixed hours in an evening schedule - from 16:00 to 24:00 otherwise - 5 days/week, in a rotation system that will cover two weekends/month (12:00 to 20:00) and also 4 morning shifts/month.
Education
Any field of study is convenient – e.g.: Social Sciences, Technical Sciences, Economics etc.
Specific technical competences
No previous job experience is necessary;
Good computer use skills and speed;
Very good English, both written and spoken;
Betting and sports experience / knowledge is a plus, but certainly not a must.
Personal competencies
Very good cognitive aptitudes;
Interpersonal qualities (sociability, empathy, flexibility);
Self-management qualities (consciousness, tolerance);
Good work attitude (task orientation, assertiveness).
Languages: Fluency in English
Bonuses & benefits
Daily catering;
Young and pleasant environment;
Extra hours are double paid;
Daily cab pay for those who work until late.
BetBrain was founded in 2001, EveryMatrix in 2008. The group has over 100 employees in offices in London, Romania, China, and Malta. The company is profitable, and expanding.
• BetBrain, www.betbrain.com, provides the best possible information on odds available anywhere on the Internet. The service gives the user a chance to find the best odds available on the market from more than 150 bookmakers and betting exchanges from across the globe, covering essentially every sporting event in the world at any time.
• EveryMatrix, www.everymatrix.com, is an independent company which offers high quality solutions to the igaming industry. EveryMatrix does not operate gaming sites, but is concerned with software service and development of the upmost quality at reasonable prices, and built with a primary focus on integration and flexibility. While the EveryMatrix product range work well together as a white label solution, they equally fit well into any other platform, that being in-house or in conjunction with third-party software.
• GamMatrix, www.gammatrix.com, is the complete solution for all egaming requirements. GamMatrix handles a wide range of services, including Vendors Integration, CMS, Payment Processing and Player Handling. The Platform is integrated with more than 30 different Software APIs and is both a flexible and scalable system. GamMatrix is also compliant with EU jurisdictions and has a highly sophisticated role handling and auditing system.
• OddsMatrix, www.oddsmatrix.com, a fully managed sports betting solution to suit the needs for a competitive sports betting offering. OddsMatrix delivers a wide range of sportsbook solutions. Fully managed white-label, hybrid managed and DIY, hosted or API.
