Job expirat
Management of inbound calls and e-mails in English and Spanish or English and Danish or English and Swedish, depending on the position you apply for;
It is required to be able to have a conversation with a native speaker in these languages, and good writing skills;
Solve special situations following the existing procedures;
Promote services and products for the projects that require selling products or services.
Fluency in English and Spanish/ Danish/ Swedish
Good communication and interaction skills
Problem solving and analytical skills
Customer service orientation
Good PC knowledge (mid-level technical skills)
Responsible and organized
A previous call center experience is considered an advantage
Willingness to work in shifts.
Very attractive salary package;
Benefits package;
Training and professional development at the highest level;
A young dynamic and professional team to work with;
Complex organizational processes.