09-03-2016 | EXPIRA LA 08-04-2016
Job expirat
- You will be part of a team that handles inbound calls- 95% of time is dedicated to speaking with customers
- Analyze information and develop solutions to meet the customer's business and technical requirements
- Handle all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
- Participate in team huddles and required training's
If you are considered for a part time role then you must know that the first month of employment should be on a full time basis (as you will go through classroom and on-the-job training).
WNS Global Services is a recognized leader in business process outsourcing (BPO).
Job skills required:
- Fluency in German and good command of English is a must
- Proactive in solving day to day issues
- Excellent communication, analytical and interpersonal skills
- Customer oriented
- Initiative
- Keen to take ownership
- Result oriented
- Team player
- Computer proficiency
- Attractive salary package, including monthly meal tickets
- Access to top medical services for yourself and a dear one, through the private medical subscriptions with a supplier of choice (Medicover, Medlife or Sanador); this comes also with a discount for dental care services
- We turned Mondays into Fruit Days; the vitamin-filled start of the day is on us. So are water, coffee and tea throughout the week
- A great place to work in – a modern office in an easily accessible location (very close to Preciziei metro station)
- A youthful and multicultural working environment
WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!
