Customer support assistant

Colibris Software SRL

25-07-2008 | EXPIRA LA 31-07-2008

Job expirat

RESPONSABILITATI

You will be responsible for processing and fulfilling the orders we receive through our various selling channels.
You will communicate with our suppliers to make sure that we receive their products on time.
Most of the communication will be done by email.
You will have to work closely with people from the customer support department and the shipping department.
The job will require a lot of data entry. Touch typing is appreciated but you can also learn on the job.

The job is full time but can also be part time for the right person. For part time people, hours worked in the evening and on the weekends will be paid more.

This is the entry-level position in our organization, and we constantly recruit and train internally for higher level positions.

Here are some of the other positions available for advancement:

-- customer support representative
-- volume buying agent
-- account manager
-- competition research analyst
-- software QA team member
-- targeted direct marketing to support sales or our software application
-- web site design and maintenance
-- technical writing/documentation


CERINTE

The ideal candidate would be smart, curious, eager to learn, focused, dedicated and open-minded.
Requirements: Fluency in English; PC, internet skills; Availability to work Mon-Fri and occasionally on Sundays.
Applicant Profile: Flexible, adaptable to a dynamic, medium-structured environment, responsible, able to work in a proactive manner, able to take fast, non-assisted decisions, highly communicative, organized, able to organize, monitor and follow-up on projects.


BENEFICII OFERITE

We provide extensive training and we care to see you grow throughout your career.
We offer 2-month training rotations through our US and UK offices with a possibility of being transferred to one of the international offices.

We offer competitive salaries and rapid increases in salary for the employees who learn fast and quickly meet their targets.
We give year end bonuses based on the performance over the whole year.

We have created an excellent work environment.
We offer the possibility of having a flexible schedule for students.


DESCRIEREA FIRMEI

Colibris Software is a global e-commerce and software development company.

We are a global book and media merchant supplying new, used, rare and hard to find books, CDs and DVDs to buyers from Japan, France, UK, Germany and Canada and the US.
We have distribution centers in London, UK and Portland, Oregon, USA.
Our global business is supported by a strong multi-lingual customer service and order fulfillment center in Romania and software development teams both in Romania and the U.S.