Job expirat
Main task to provide support for back office operations;
-receiving and processing the orders from customer
-confirmation of the orders and deliveries to the customer
-organizing the deliveries to the customers
-managing and solving in a professional manner the customer complaints
- keeping permanent contact with allocated customer
-continous improvement of the processes
-ensuring the communication between the customers and other departments within the company
-issuing the periodical reports
-maintaining and periodically updating the customer database and other file information
experienta in customer service
decontare transport
Comercializare accesorii pentru industria textila