Job expirat
Responsibilities:
- Process documents for a travel company (verification of contracts, writing texts, final verification of records);
- Data input;
- Follows internal procedures and uses different software applications;
- Meets the clients’ quality expectations;
- Check to ensure that appropriate changes were made to resolve customers' problems.
Required Profile:
- German language proficiency (written);
- Customer oriented person;
- Excellent communication skills (active listening);
- Quick learner.
Benefits:
- Attractive salary and performance bonuses;
- Multicultural working environment;
- Professional opportunities.
WEBHELP is a French group specialized in customer relationship management (management of emails, letters, incoming and outgoing calls, instant messaging) and BPO, with 10,500 employees in 24 contact centers located in Romania, France, Morocco, Belgium and Algeria.
WEBHELP Group is certified NF EN 15838, SO 9001: 2008 and LRS (Label of Social Responsibility).
WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction. WEBHELP was ranked number one in the top 500 fastest growing companies in Europe by BusinessWeek.