07-05-2015 | EXPIRA LA 06-06-2015
Job expirat
Ensures process KPIs (Key Performance Indicators) are met for his/her area of competency
Communicates any service delivery issues, deviations or potential delays in achieving KPIs to the manager
Adheres and follows the Standard Operating Procedures specified for the process
Maintain relationships with internal and external customers / suppliers where appropriate
Be a trustworthy member of the team and must treat all data as confidential and sensitive
Takes ownership of allocated process and ensures all process deadlines are met
Good team player
Customer Service Orientation
Very good written and spoken communications skills;
High proficiency in English
Adherence to Company values
Detail oriented
Effective time management and punctuality
Proficiency in MS office applications
Positive and enthusiastic attitude
WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.
We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics.
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!
