Job expirat
- Centralizes all customer service related issues reported by the BitDefender customers and users;
- Supplies the customer service support 24 hours a day, 7 days a week on a shift-based schedule created by the immediate superior;
- Escalates requests that exceed own competencies based on the customer service model;
- Excellent verbal and written communication skills, fast-learner, agile, dynamic, energetic and customer service-driven;
- Fluency in English;
- Work both independently and as part of a team, and have a flexible approach to your work;
- Initiative & Proactivity;
- Possess strong personal organizational skills.
As Customer Service Representative, you’ll enjoy a youthful work environment while enriching your portfolio with a worldwide customer service experience and act like common escalation point for our support branches world wide.
BitDefender protejeaza peste 40 de milioane de utilizatori de calculator din 100 de tari. Tehnologia revolutionara de interceptare a virusilor a fost recunoscuta de 28 de Academii de Stiinte din Comunitatea Europeana prin premiul IST 2003 si este certificata de catre cele mai prestigioase laboratoare de testare din lume (ICSA, Virus Bulletin, CheckMark). BitDefender detine repezentante locale in Germania, Spania, SUA si Romania.