Customer Service Officer

RESPONSABILITATI

- Preia apelurile telefonice;
- Primeste documentele necesare eliberarii diferitelor documente (scrisori de iesire din tara, delegatii, imputerniciri dauna);
- Verifica conditiile de eliberare a acestor documente conform procedurilor interne Motoractive;
- Administreaza solicitarile/intrebarile primite de la clienti/potentiali clienti si transmite solicitarile clientilor primite de pe site/telefon catre departamentele direct interesate;
- Transmite copii ale diferitelor documente solicitate de clienti in limitele acordate de Line Manager (copii facturi, copii RCA, asigurare, DVI, carte identitate, contracte de leasing);
- Prioritizeaza impreuna cu expeditorii modul de transmitere al documentelor catre terti;
- Inmaneaza tertilor documentele;
- Acorda informatii clientilor/potentialilor clienti in limitele acordate.

CERINTE

BENEFICII OFERITE

- Salariu competitiv;
- Mediu de lucru competitiv;
- Training;
- Telefon mobil.

DESCRIEREA FIRMEI

GE Money
Imagine the Opportunities …

Imagine being part of one of the worlds largest and most respected organizations, a company that employs over 300,000 people in over 100 countries. GE is a diversified technology; media and financial services company dedicated to creating products that make life better - from aircraft engines and power generation to financial services, medical imaging, television programming and plastics. GE Money is a dynamic and global leading provider of banking and financial services to over 118 million consumers, retailers, and auto dealers in over 50 countries. GE Money’s EMEA (Europe, Middle East and Africa) operations include businesses in over 23 countries across the region employing more than 23,000 people.

GE Money Romania, comprised of Domenia Credit, Estima Finance and Motoractive, offers a broad range of financial products, including mortgages, home equity loans, sales finance, auto finance, personal loans and credit cards.