15-12-2014 | EXPIRA LA 14-01-2015
Job suspendat de catre administratorul site-ului
For one of our clients, a global leader in labelling and packaging materials and solutions, we are looking for a Customer Service Executive. Our client’s company applications and technologies are an integral part of products used in every major market and industry.
Responsibilities:
Ensuring that the highest service levels are maintained for the company’s customers, providing formal communication (both in written and spoken);
Ensuring that all customers' correspondence, whether by e-mail, fax or post, are immediately and effectively dealt in accordance with the internal standards and procedures;
Being responsible for the timely resolution of all issues and corrections to ensure a consistent and accurate manufacturing and delivery process;
Liaising with all relevant departments in order to obtain the best production dates based on customer’s requirements;
Following customer’s orders progressively through production, in order to meet customer’s required due date;
Ensuring that all correspondence is completely, correctly and chronologically filed.
Bachelor’s degree (preferable in business or economics);
Excellent command of German and English language and grammar - proven excellence with both written and verbal communication;
Extensive experience in customer service and/ or sales administration;
Extensive computer skills including proficiency in the Microsoft Office Suite;
Working experience with ERP systems, especially in the order management field would be an asset;
State of art in soft skills - highly developed communication skills;
Meticulous and precise work habits - a fine appreciation for details;
Exceptional organizational and prioritization skills - ability to manage multiple tasks simultaneously and meet deadlines;
Effective listening skills and strong customer service skills;
Ability to work under pressure, manage large workloads and deal with challenges in a professional and calm manner.
"...Lugera - The People Republic, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and
smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera - The People Republic team in Romania. Like our
colleagues in the Netherlands, the Czech Republic, Armenia, Poland and
Slovakia, we are a bunch of dedicated, happy people ready to face in a
natural, positive and friendly fashion all your challenges... a bunch of
people at the service of people, unconditionally!
You will find with Lugera - The People Republic the most wonderful HR company,
long-term commitment, full-time dedication on the job, as well as the most
extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call
us! ...You will sense the eagerness in our approach to be flexible, highly
innovative, sharp, non-traditional, supportive and pro- active...! You
will feel we are here for you...!
...Thank you for calling Lugera - The People Republic! ... and paramount important:
THANK YOU FOR BEING THERE WITH US!
Address: 98 Vulturilor Street, Grawe Building, G, 1, 2, 3, 4, district no.
3, Bucharest;
mail to: office@lugera.ro;
Phone: +40 (0)21 3187120, +40 (0)21 3187120, 0800 0800 70 ,0800 0800 70 or
at office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001
beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a
nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati
stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera &
Makler sa prelucreze datele cu caracter personal declarate.
Societate autorizata ca si Agent de Munca Temporara seria B nr. 0000010
din 31.10.2005, inregistrata in Registrul National de Evidenta a Agentilor
de Munca Temporara cu nr. 42."
