Job expirat
• To prepare, edit, manage and execute (follow up) internal and external contracts.
• To receive, verify and solve corrections/claims and coordinate them to person or department in charge ( Quality, Logistic, I.T.) in order to solve clients’ requests.
• Informing I.T. Department in due time about price changes, price exceptions for special orders.
• Verification of price annexes in system ( accuracy of records and validity periods).
• To analyze and report on payments and payment terms, and debts.
• To collect and centralize data about existing/potential clients and create a data base ( addresses, phone number, contact person, others).
• To take contact data from Logistic Department regarding shipping companies and drivers.
• To receive, process, introduce the orders into the system .
• To follow deliveries until receptions.
• Administration and dispatch of invoices to clients which delivery is made based on delivery note for goods.
• To prepare clients records.
• Propose and collect Customer Satisfaction Survey on request of Sales Department.
We are looking for a position of Customer Service Coordinator for our multinational client active in food industry.
Knowledge, Skills and Experience:
• Resistance to stress;
• Perseverance;
• Team spirit
• Communication & negotiation skills
• Entrepreneurship
• Result oriented
• Customer focus
• Analytical skills
• Fluency in English
• Minimum 2 years experience
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 80 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, Romania and the UAE.
Now we offer permanent, contract and temporary vacancies in several areas. We have assembled an impressive team of specialist resources and consultants with either specific expertise in their own fields or from human resources area: International, Finance, Accounting and Banking, Human Resources and Law, Office Services, Pharmaceutical, Catering and Hospitality, Sales and Marketing, Blue Collars, Temporary Staffing.
We are the member of several expertise organizations and associations. In 2002 and in 2006 Grafton Recruitment has been awarded by the \"Queen\'s Award for Enterprise\".