Customer Service Consultant with Dutch

Euroanswer srl

08-08-2017 | EXPIRA LA 07-09-2017

Job expirat

RESPONSABILITATI

We are looking for a smart, innovative and team-player colleague with strong communication and listening skills.
What you will do:
- Handle inbound and outbound calls on behalf of our customers.
- Handle all situations received through other channels: email, chat, other specific tools;
- Monitor specific tools under time targets, handling/monitoring cases generated by the system;
- Communication with end customers and remote teams.

You can grow with us!
At Euroanswer we place great emphasis on professionalism , therefore we invest continuously in our staff.
Our business is based on the relationship between people, internal and external communication, so each team member is equally important. We train, motivate and permanently sustain everyone.


CERINTE

Excellent command of Dutch;
- Advanced level of English;
- Decision maker and problem solving abilities;
- Customer centric;
- Attention to details and accuracy in performing daily tasks;
- Strong team player, committed and proving a positive attitude;
- Flexibility;
- Energy and dedication.


BENEFICII OFERITE

Motivating salary and benefits
Enthusiastic team members
Opportunities for career growth
Continuous training
Yearly team building events
Extra vacation days


DESCRIEREA FIRMEI

Since 2004, EUROANSWER have evolved as a leader in Pan-European BPO & ITO services. Headquartered in Bucharest, we have 3 delivery centers in Bucharest, Galati and Skopje that provide support in 25 languages, to customers in more than 40 countries.
We strongly believe that our people are the key to continuing this great success story, and therefore invest in developing our staff.