Job expirat
JOB RESPONSIBILITIES:
Customer Service agents support end user in day by day operations with SAP;
• Take in charge the calls, collect information applying check list;
• Classify requests and give initial support ;
• Research of required information using available resources, user guides and match complaints with Known Errors and Problems;
• Support in using application functionalities, identification of possible workaround.
IDEAL CANDIDATE:
• Fluency in French and Italian Language;
• Proficient in relevant computer applications (internet explorer, Outlook usage, Microsoft Office);
• Verbal and written communication skills;
• Listening skills;
• Problem solving and analysis;
• Customer service orientation.
Great place to learn, work and develop a career.
Barnett McCall este unul din principalii furnizori de servicii de recrutare si selectie, cu peste 10 ani de activitate in Romania. De la inceputul anului 2009, a devenit parte din Gi Group, un lider la nivel european in furnizarea serviciilor pentru dezvoltarea pietei muncii. Daca doresti sa iti incepi sau sa iti dezvolti cariera, daca esti flexibil, dedicat, serios si pasionat de ceea ce stii sa faci, contacteaza-ne!