Customer Representative - English, French, German, Italian, Spanish, Portughese

SC GENPACT ROMANIA SRL

09-05-2008 | EXPIRA LA 08-06-2008

Job expirat

RESPONSABILITATI

- To reconcile customer payments applied to the customer account and clear all paid items and unallocated cash
- Ensure all deductions are recorded in CIC System.
- Ensure where applicable, that statements and Dunning and other prompts for payment are issued on a timely basis. (chase with customer / participate in telephone conferences with region where applicable)
- Support team priorities and initiatives, to ensure workloads are effectively managed.
- Support Credit Control with regular reviews and Auditapply payments in a timely and accurate manner investigate open deductions for a portfolio of customers
- identify areas of dispute through billing process and solve gaps/errors in order to facilitate payments
- issuance of credit notes
- maintain a strong relationship with the customer

The training is provided by the company!


CERINTE

- University Degree;
- Fluency in one of the languages: English, French, German, Italian, Spanish, Portuguese;
- Outstanding customer-orientation and team-spirit;
- Good interaction with clients;
- Very good communication skills;
- Used to work with clients;
- Microsoft Office and Internet knowledge.


DESCRIEREA FIRMEI

Genpact is a global organisation with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across the world, from Hungary and Romania to the United States and Mexico, as well as in India and China.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.

What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.