Customer Relationship Specialist: Hungarian, Italian, Portuguese, Finnish, Swedish, Danish, Dutch, German, Greek, Letonian, Estonian, Lithuanian and English

EUROANSWER SRL

21-05-2015 | EXPIRA LA 23-05-2015

Job expirat

RESPONSABILITATI

Handle inbound and outbound calls on behalf of our customers using one of the following languages: Hungarian, Italian, Portuguese, French, Finnish, Swedish, Danish, Dutch, German and additionally fluency in English
Handle all situations received through other means than inbound calls (email, electronic, specific tools);
Monitor specific tools under retention of time targets, handling/monitoring cases generated by the system;
Execution of emails, communication with end customers and remote teams.

You can grow with us!
At Euroanswer we place great emphasis on professionalism , therefore we invest continuously in our staff.
Our business is based on the relationship between people, internal and external communication, so each team member is equally important. We prepare, motivate and permanently sustain everyone.


CERINTE

Excellent command of one of the following languages: Hungarian, Italian, Portuguese, French, Finnish, Swedish, Danish, Dutch, or German plus fluency in English
Excellent communication skills and listening skills
Decision maker and problem solving abilities
Customer centric
Attention to details and accuracy in performing daily tasks
Strong team player, committed and proving a positive attitude
Flexibility
Energy and dedication


BENEFICII OFERITE

Motivating salary and benefits
Meal tickets
Enthusiastic team members
Opportunities for career growth
Continuous training
Yearly team buildings events


DESCRIEREA FIRMEI

EUROANSWER is an outsourcing call centre and has been on the Romanian BPO market since 2004. Now we operate in Bucharest /Galati in Romania and in Skopje, Macedonia. Our agents speak more than 25 languages altogether and we are proud to have well-known international companies as our clients. We are flexible, trustful and motivated professionals who believe that people are the key to build a great business!