CUSTOMER RELATIONSHIP AGENT

Grafton Recruitment

06-07-2012 | EXPIRA LA 05-08-2012

Job expirat

RESPONSABILITATI

with the following responsibilities:

Creating and maintaining long term relationships with partners;
Calling potential partners (companies) from the USA;
Offering consultancy regarding the product they promote (no sales will be made);
Presenting the benefits that the application will provide to partners;
Offering any additional information required;
Maintaining and updating the database on a regular basis;
Follow up on initial contacts;
Preparing the activity reports.


CERINTE

Fresh graduates or students;
Previous experience in an outbound call-center – would be considered a plus;
Perfect English language (no European accent);
Very good speaker (clearly, good diction);
Excellent communication and presentation skills;
Great people skills;
Knowledge of customer service principles and practices;
Proficiency in computer applications;
Availability to work on night shifts (6/8 h).


BENEFICII OFERITE

Fix salary + performance related bonus;
Additional night shift salary differential;
Covering the transport expenses;
Training sessions.


DESCRIEREA FIRMEI

Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.