Customer Relations for Italian Speakers

GENPACT ROMANIA

25-10-2007 | EXPIRA LA 24-11-2007

Job expirat

RESPONSABILITATI

Technical Expertise:
- Resolving customer financial queries.
- Determine gaps/errors which will facilitate payment
- Communicate with Customer Service/Sales Departments

Continuous Improvement:
- Identify opportunities for continuous process improvement and innovative solutions and communicate these to the Team Leader.


CERINTE

Education:
- University Graduate

Skills & Experience:
- Communication and interpersonal skills required.
- Proficiency in Italian and English required
- Basic knowledge of economics concepts
- Problem solving /conflict resolution/analytical skills
- Well organized. Abilitty to prioritize tasks. Abillity to meet strict deadline
- Computer skills


BENEFICII OFERITE

- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
- Extensive training, locally and internationally, will be provided for the jobholder.


DESCRIEREA FIRMEI

Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.