CUSTOMER REFERENCE ANALYST - LATE EVENING / EARLY NIGHT SHIFT

Oracle Romania

28-03-2008 | EXPIRA LA 27-04-2008

Job expirat

RESPONSABILITATI

- Consolidate from various sources a single target customer list of possible target customers for reference recruitment;
- Participate in various communications channels to form potential customers for reference target;
- Update target customer list with exact sales and support information from various sources;
- Validate customer information – baseline and product - from various sources;
- Identify Key or Named Reference customers from target list;
- eMail invitations to target customers to participate in reference programs;
- Proactively search for suitable reference matches in various Oracle systems to identified top deals by product, by industry, by region or by solution areas;
- Ensure data accuracy of information and send suitable reference matches to specific sales representatives;
- Educate sales reps on the usage of reference database and reference workbench tools;
- eMail thank you to reference customers upon completion of activities;
- Assist country or corporate reference managers in research of reference customers;
- Ensure data accuracy of specific reference customers, with regards to customer information, product association and related collateral;
- Update information in customer record upon completion of reference activities or collateral – non-Key or Named Reference customers only


CERINTE

- Good analytical / problem solving skills in order to determine requirements for reference target, recruitment or fulfillment;
- Good communications skills to relate relevant information to sales representatives, country or corporate reference managers;
- Result orientated and able to drive initiative, prioritize assignments, and maintain focus on goals Strong personal drive with a keen sense of urgency, motivation, and tenacity in achieving results;
- Must be self-motivated and able to work independently to fulfill the responsibilities for the assigned product, industry, solution or geographic area;
- Strong computer skills to navigate across multiple Oracle systems and tools;
- Strong focus on internal customers by showing capability to interpret and to match the internal customer's needs to the capabilities of the reference fulfillment;
- Interest in building and maintaining relationships with internal customers;
- Very good team worker;
- Excellent English language skills;
- Able to work late evening / early night work hours to accommodate requirements of global operations;
- Able to communicate in a 3rd language - Spanish, Portugese - preferable;

Please send your CV in English!Thank you!


DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.

Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).

We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.