Customer Coordinator

SC ADESGO SA

31-12-2013 | EXPIRA LA 02-01-2014

Job expirat

RESPONSABILITATI

General description
* Liaising between internal and external customers within the organization to support business success and growth.
* Plays a key rule in the communication and information flow between Marketing dept to R&D and operational departments.

General Duties and Responsibilities
• Daily communication and follow up on all aspect of project with relevant departments to support business needs.
• Maintenance and update of customer's data base within the company:
- collection of data in agreed timely manner, including all relevant data required for execution of projects.
- inputting data to CRM system
-analysis of stock level, sale reports and complaints.
- preparation of weekly and monthly reports.
• Establishing and implementing quality standards in the field of mutual relationships with clients Adesgo and continuous improvement

• Provide and maintain a high level of professionalism in all interactions with customers


CERINTE

-knowledge of English, advanced level required - eliminating condition
-proficient user of Microsoft Office suite - Excel , specific software applications (CRM , etc . ) – eliminating condition ;
-knowledge and skills in managing customer relationships
-studies in economics / trade - an advantage ;
-background in the textile can be advantage
-minimum 4 years experience in commercial service / customer support in developing commercial contracts (the distribution is advantage ) .
-knowledge of inventory management ;
-experience for using integrated accounting ERP - commercial - management ;
-person structured , organized , analytical, positive attitude and customer oriented solutions.
-attention to details, speed and compliance dead -lines under pressure;
-very good communication and management skills;


DESCRIEREA FIRMEI

In momentul de fata ADESGO, este cel mai mare producator de dresuri de dama din Romania, cu o capacitate deproductie de peste 900.000 de perechi pe luna, adaptandu-se la cele mai variate cerinte din domeniul productie de dresuri, si 600.000 articole de lenjerie.

www.adesgo.ro