Customer Contact Center Operator

ING Romania

23-04-2008 | EXPIRA LA 23-05-2008

Job expirat

RESPONSABILITATI

-Formulate proper answers and give appropriate solution to clients’ requests;

-Increase customer loyalty through excellent communication skills and positive attitude;

-Written answers for clients’ requests;

-Co-operate with other departments in order to obtain information and formulate the adequate answer.


CERINTE

-University degree or student

-Good command of English – written & verbal;

-PC basic skills: Word, Excel, Microsoft Outlook;

-Enthusiastic, excellent communication skills;

-Quick learner, empathy, self motivation, integrity;


DESCRIEREA FIRMEI

ING Bank Romania is part of ING Group, a global financial services company of Dutch origin with 150 years of experience, providing a wide array of banking, insurance and asset management services in 59 countries, having over 114,000 employees.

ING Bank Romania celebrates 14 years of presence on the Romanian market, being the first international bank to open a local branch after 1989. ING Bank offers products and services to individuals, families, small businesses, large corporations, institutions and governments.

ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people.

At ING people who deliver results will be fairly recognized and rewarded. People with the right mentality enjoy an unbeatable combination of challenges and early responsibility. And people joining ING will be connected to a wealth of training, development and career opportunities. Combine all of these and you’ll have ‘what’s in it for me’ for new recruits.