Customer Care Specialist - Retention Team

Zapp

23-08-2008 | EXPIRA LA 29-08-2008

Job expirat

RESPONSABILITATI

-Handles customers requests, provides solutions to increase customer satisfaction.
-Offers loyalty & retention programs to existing clients in order to reduce the company churn.
-Maintains a high degree of knowledge about company's products and services.


CERINTE

-High School degree (University degree would be an advantage);
-Excellent communication and customer orientation skills;
-Customer service experience would be an advantage;
-High energy and positive attitude;
-Capacity to handle multi tasks and problem solving abilities;
-MS Office (Word, Excel, Outlook);
-Fluency in English.


DESCRIEREA FIRMEI

New technology.
New perspective. New job!

Zapp is the Next Generation communications network.
We provide voice and data transmission all-in-one: high quality voice, high speed mobile Internet, absolute call security. All that because Zapp uses the world`s most advanced wireless technology, CDMA (Code Division Multiple Access), a brand new standard for communications today and for the years to come.
From now on, wireless technology has no more limitations, but offers a dynamic solution to the customers needs and demands.
Come join the future!