Job expirat
-Handles customers requests, provides solutions to increase customer satisfaction.
-Offers loyalty & retention programs to existing clients in order to reduce the company churn.
-Maintains a high degree of knowledge about company's products and services.
-High School degree (University degree would be an advantage);
-Excellent communication and customer orientation skills;
-Customer service experience would be an advantage;
-High energy and positive attitude;
-Capacity to handle multi tasks and problem solving abilities;
-MS Office (Word, Excel, Outlook);
-Fluency in English.
Zapp is a highly successful company recognized for its integrated wireless voice and data services and products. Attending to both corporate and residential customers communication needs, Zapp delivers qualitative, secure and innovative mobile services using the CDMA technology, focusing thus on next generation solutions.
With a talented workforce that recently made possible the offering of fixed telephony and is engaged at the moment in deploying a 3G network, it is now an exciting time to join our team!