Job expirat
- Handles incoming calls from internal and external customers, in a polite and professional manner;
- Provides information on inquiries regarding specific services and products;
- Deals with customer complaints and offer proper solutions, in due time and in a professional manner;
- Maintains a high degree of knowledge about company services, prices, invoices, technical and other relevant information in order to be able to professionally handle customer inquiries.
- High School degree (University degree would be an advantage);
- Excellent communication and customer orientation skills;
- High energy and positive attitude;
- Capacity to handle multi tasks and problem solving abilities.
- MS Office (Word, Excel, Outlook).
For successful candidates, our offer includes attractive salary, competitive benefits package as well as a relaxed working environment where professional and personal growths are encouraged.
Zapp is a highly successful company recognized for its integrated wireless voice and data services and products. Attending to both corporate and residential customers communication needs, Zapp delivers qualitative, secure and innovative mobile services using the CDMA technology, focusing thus on next generation solutions.
With a talented workforce that recently made possible the offering of fixed telephony and is engaged at the moment in deploying a 3G network, it is now an exciting time to join our team!